Shipping Policy

Big Creek Suds processes and ships orders within 1–5 business days, excluding weekends and holidays. All orders are shipped via United States Postal Service (USPS) or another carrier selected at the discretion of Big Creek Suds. Once an order has been transferred to the shipping carrier and marked as shipped, Big Creek Suds is no longer responsible for shipping delays, delivery delays, lost packages, stolen packages, or carrier-related issues, as these are outside of our control. Delivery timeframes provided by the carrier are estimates only and are not guaranteed. Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete. Big Creek Suds is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is marked as delivered by the carrier but cannot be located, the customer is responsible for contacting the shipping carrier directly to file a claim or locate the package. Big Creek Suds is not responsible for lost or stolen packages that are confirmed delivered by the carrier. Big Creek Suds is not responsible for delays caused by weather, carrier disruptions, holidays, incorrect addresses, or circumstances beyond our control. Shipping fees are non-refundable. By completing a purchase, the customer acknowledges and agrees to this Shipping Policy and understands that responsibility for the package transfers to the shipping carrier once the order has been shipped.

What our customers say

Handcrafted with love, reviewed with joy

Amazing natural soap!

These soaps are absolutely wonderful. My skin feels so soft and the scents are divine. You can really tell they're handmade with care. I was surprised how fast I received my order. Will definitely order again!

Sarah M.

December 8, 2025

Love the quality

I've tried many handmade soaps, but these are by far the best. The lather is rich and my skin has never felt better. Super fast shipping,!

Jennifer L.

December 9, 2025

Love Love Big Creek Suds

I love Big Creek Suds soap. The moment I tried it I immediately recognized the quality. Not only does it smell and feel amazing but it has been a big help with my dry skin. I have dry skin issues and I've even fried medicated soap and lotions but Big Creek Suds soap was just what the doctor should have ordered. I live in a cold climate. In the winter months of Wisconsin my dry skin is an even bigger struggle. Big Creek Suds soap has made all the difference. I give their soaps the highest recommendation.

Tori G

December 13, 2025

Highly recommended

I absolutely love these soaps, the sense are amazing without being overpowering, and the lather is rich and creamy. After using them my skin feels so soft and moisturized not dry or tight like with store-bought soaps. You really can tell these are made with care and quality ingredients. Will purchase again.

Nancy P.

December 15, 2025

Great for my dry skin

I have problems with dry skin in the winter and someone suggested that I stop using store bought soaps. I started using buzz off on bathing soap from Big Creek Suds. This soap worked. My dry skin cleared up and just a few days. I would highly recommend their soaps.

Gary P.

December 16, 2025

Great product

Great product and the different scents are incredible! Everyone should have a bar of this stuff!

Bob H

December 19, 2025